Roadzen's National Automobile Club Signs Contract with Motive, One of the Largest AI-powered Fleet Management Companies

­Roadzen Inc. announced that it has partnered with Motive, the AI-powered Integrated Operations Platform, to provide roadside assistance and towing services to Motive’s customer base that spans more than one million vehicles.

Motive empowers businesses running physical operations with advanced tools to enhance safety, productivity, and profitability. With over 120,000 customers across transportation and logistics, construction, field service, and more, Motive’s AI-powered solutions improve safety and productivity by giving customers greater visibility and control over their operations. Motive’s integrated platform combines Driver Safety, Spend Management, Fleet Management, and Equipment Monitoring in one place, enabling safety, operations, and finance teams to manage their workers, vehicles, equipment, and fleet-related spend in a single system for the first time.

NAC’s contract with Motive generates direct revenue to Roadzen based upon per vehicle per incident, as it provides 24/7 service coverage nationwide at substantial savings to Motive customers. According to data from the American Trucking Association and FleetNet America, most commercial trucks experience a roadside breakdown roughly every 10,000 miles driven, equating to approximately 20% to 30% of trucks in the U.S. requiring roadside assistance per year.

“While our north star is to prevent accidents through instant and precise AI-powered risk detection, it is just as important we protect drivers and reduce risk when accidents do happen,” said Jai Ranganathan, Chief Product Officer, Motive. “Whether you need fast emergency support from first responders, or a quick roadside repair to get your driver back on the road, Motive’s complete safety solution quickly delivers the help customers need.”

"The integration of AI-driven insights with Motive's robust fleet management platform represents a significant leap forward for driver safety," commented Roadzen CEO, Rohan Malhotra. "By leveraging advanced AI algorithms, we can predict and proactively respond to vehicle breakdowns and emergency situations, minimizing downtime and operational disruptions and accelerating the repair process by precision-estimating the cost of repair. This partnership enhances the safety and efficiency of Motive’s customers’ fleets and demonstrates how AI can transform operations.”

Motive customers will have access to Roadside Assistance beginning December 16 by selecting “Roadside Assistance” within the Driver App. Customers pay only when they use the service and there are no ongoing monthly fees. To learn more about Motive’s industry-leading safety solutions visit here.